1970-01-01Davis Companieshttp://rev.daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svgfull-time325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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Customer Service Tech

  • Specialty:

    Manufacturing
  • Title:

    Customer Service Tech
    • City:

      Alpharetta
    • State:

      GA
    • Zip Code:

      30022
  • Start date:

    11-08-2021
  • Status:

    Closed
  • Assignment Type:

    Contract To Hire
  • Job Id:

    60786

Description

Customer Service Tech

Our client in Alpharetta, GA has an immediate opening for a Customer Service Tech. The ideal candidate will handle a large number of functions including configuration, set-up, repair and testing recorders to be shipped and handling telephone technical support. Job requires the candidate to have reliable transportation due to 10% travel requirement for onsite support and training. The ideal candidate will have a good working knowledge of the MS Office suite including WIN10, networking functions, 802.11b/g/n/ac  and cellular wireless data transmission would be a plus. Strong analytical, organizational and troubleshooting skills along with excellent telephone communication skills are also required.

For immediate consideration please send your resume to rinman@daviscos.com

Requirements: 
  • Technical trouble-shooting skills working with 12VDC devices or computer repairs 
  • Must have excellent Microsoft Excel and Microsoft Word skills
  • Must have excellent English written and oral communication skills
  • Must have a professional disposition and exhibit business maturity 
  • Minimum 2 year college technical degree 
  • Be a team player
  • Must be a self-starter with a positive "Can Do" attitude.
  • Must be detail oriented
  • Strong organizational skills and attention to details required, it’s a fast paced environment to work in with the need to multi-task handling multiple priorities
  • Outstanding interpersonal and communication skills
  • Troubleshooting and repairing DVR’s, camera’s, WIFI & GPS equipment including board replacement.
  • Soldering board connectors
  • Help desk technical support answering phone calls, web chat sessions and working with customers to resolve issues
  • May require some onsite service at customer locations and repairs/replacements completed in the field.

Shift:
  • 1st Monday-Friday 9AM-6PM 
  • Pay Rate: $17-$18 PH

DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 

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